Returns & Exchanges
At Quick Pantry, we prioritize the freshness and quality of your groceries; if you receive a damaged or incorrect item, we offer a hassle-free return or credit within 7 days of delivery.
Inspect Your Order
Check your delivery immediately upon arrival for any signs of damage, expiration, or missing items to ensure eligibility for a claim.
Submit a Request
Contact our support team via the app or website with your order number and clear photos of the perishable or non-perishable items in question.
Verification Process
Our quality assurance team will review your request within 24 hours to confirm the issue and authorize your return or disposal instructions.
Receive Refund or Credit
Once approved, we will issue a full refund to your original payment method or provide instant store credit for your next pantry restock.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing